Frequently Asked Questions

Question 1

How do I book a cruise or vacation package through A&A?

Accepted Answer

Simply call us at 800-829-9781 or 407-293-3991, or send us an email at axatravel@aol.com. One of our specialists will walk you through available options, pricing, and help you secure the best deal for your travel dates.

Question 2

Is there a fee to use your travel agency services?

Accepted Answer

No — our services are completely free to you. We are compensated by the cruise lines and travel suppliers, so you get expert guidance at no extra cost.

Question 3

How far in advance should I book my cruise?

Accepted Answer

We recommend booking 6–12 months in advance for the best cabin selection and pricing, especially for peak seasons like summer and the holidays. That said, we can often find great last-minute deals too — just ask!

Question 4

Can I book for a group or special occasion?

Accepted Answer

Absolutely. We specialize in group bookings, family reunions, honeymoons, anniversaries, and milestone celebrations. Group rates and perks are often available for parties of 8 or more staterooms.

Question 5

What is typically included in a cruise fare?

Accepted Answer

Most cruise fares include your stateroom, onboard meals at main dining venues, entertainment, and use of ship amenities. Specialty dining, beverages, shore excursions, gratuities, and travel insurance are usually additional.

Question 6

Do you offer payment plans?

Accepted Answer

Yes. Most cruise lines require a deposit at booking with the balance due 60–90 days before sailing. We'll walk you through the payment schedule so there are no surprises.

Question 7

Can I get a price adjustment if the fare drops after I book?

Accepted Answer

In many cases, yes. Price protection policies vary by cruise line. We monitor fares for our clients and will notify you if a better rate becomes available before final payment.

Question 8

Do I need a passport to go on a cruise?

Accepted Answer

A passport is strongly recommended for all cruises, even closed-loop sailings from U.S. ports. For international itineraries, a valid passport is required. We'll advise you on the exact requirements for your specific voyage.

Question 9

What travel insurance options do you recommend?

Accepted Answer

We strongly encourage all travelers to purchase travel insurance. It can protect your investment in the event of trip cancellation, medical emergencies, or travel delays. We can help you compare plans that fit your needs and budget.

Question 10

When will I receive my travel documents?

Accepted Answer

Most cruise lines issue e-documents 30–50 days before sailing. We'll make sure you have everything you need — including boarding passes, luggage tags, and itinerary details — well before your departure date.

Question 11

What types of cabins are available?

Accepted Answer

Cruise ships offer a range of accommodations from interior staterooms to oceanview cabins, balconies, and luxurious suites. We'll help you choose the cabin category that best fits your comfort preferences and budget.

Question 12

Are there activities for children onboard?

Accepted Answer

Most major cruise lines offer supervised kids' clubs, teen lounges, pools, and family-friendly entertainment. We can match your family with the cruise line and ship that best suits your children's ages and interests.

Frequently Asked Questions

Booking & Reservations

Pricing & Payments

Travel Documents & Preparation

Onboard Experience

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